Frequenty Asked Questions
Find answers to the most common questions about our hospital appointments, services, and insurance policies. We are here to help you.
Still Have Questions?
Can't find the answer you're looking for? Please contact our support team. We are always available to assist you with any inquiries regarding our medical services and facilities.
Where is Gaighat City Hospital located?
We are conveniently located at Triyuga - 10, Bansbari, Gaighat, Udayapur, Nepal. Our facility is easily accessible for residents across Udayapur and neighboring districts.
What are your operating and visiting hours?
Our Emergency Department and Pharmacy are open 24/7. OPD services run from Sunday to Saturday, 9:00 AM to 5:00 PM. General visiting hours for admitted patients are typically from 8:00 AM to 8:00 PM, though this may vary by ward.
Is emergency care available 24/7?
Yes, our Emergency Department operates 24 hours a day, 7 days a week. We are fully equipped to handle trauma, cardiac events, and acute illnesses. For immediate emergency assistance, please call us at +977-9709265322 or +977-9852859888.
How can I book an appointment?
You can book an appointment via our website, or by calling our reception at +977-35-423880 or +977-9767394897. Walk-in appointments are also available at our registration desk during OPD hours.
What specialized departments do you have?
We offer expert care across several departments including General Medicine, General Surgery, Orthopedics (Bone & Joint), Gynaecology, Radiology (X-Ray, Ultrasound, ECG, etc.), and a fully stocked Pharmacy.
Do you accept health insurance?
No, we do not accept health insurance plans for now, including the Government Health Insurance (Swasthya Bima). We are working on it and we'll make it available for you as soon as possible.
Do you have an on-site pharmacy?
Yes, our hospital includes a well-stocked pharmacy located within the premises. It is open 24/7 to ensure patients have round-the-clock access to necessary medications and supplies.